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Medical Assistant - Certified

Morrisville, NC

Diamond Healthcare Group Inc is looking for Medical Assistants for full-time permanent positions at our client's facility. The Medical Assistant will provide medical services to patients under the guidance of a physician.

The ideal person for this type of role is a good listener, outgoing and compassionate, organized and adaptable and an excellent problem solver. This vital role greets our patients, displays professionalism, and maintains confidentiality at all times.


  • Prepare patients for examination, escort them to the treatment room and be present during examination/treatment to assist the physician in treatment procedures
  • Answer incoming telephone calls, greet patients, entertain inquiries, and facilitate correspondence with regards to their treatment in the clinic
  • Liaise with the orthopedist in booking patients’ appointments in line with their schedule to facilitate smooth flow of operations
  • Collect results of patients’ tests from the laboratory, sort them out and make them available to the orthopedist before he/she attends to patients
  • Record medical histories and vital signs of patients by carrying out proper checkup on them before consultation with the physician
  • Sterilize equipment before and after treatment and properly dispose used containers and items to avoid infection
  • Supervise drug refills and place supply orders as directed by the orthopedist, and inspect delivered items for durability to avoid the use of substandard or expired products
  • Explain medication instruction to patients based on orthopedist’s prescription and advice them on special diets to hasten their recovery
  • Fill insurance information, inspect insurance authorizations and provide officials with accurate information of patients’ health
  • Clean the treatment room to avoid infection, and get it ready after use for the treatment of other patients
  • Create and fill patients’ chart with relevant and current information about their health condition, and update chart with changes and progress in patients’ health
  • Monitor patients’ recovery process, inform the orthopedist of observations, and recommend changes in unresponsive treatment techniques
  • Maintain communication with patients after treatment to monitor their progress and suggest continuous treatment in the event of a relapse


  • Must have completed an accredited program in medical assisting and be a Certified or Registered Medical Assistant
  • The ability to use Microsoft Word, Outlook, and Excel programs is required in entering patients’ health chart and demographic in the computer system for record keeping
  • The ability to communicate and relate with patients as they enter the clinic is important to get along with them during treatment
  • The ability to maintain good temperament and to avoid anger in dealing with patients is essential to be effective on the job.
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